16 North Greenbush RoadSuite 203

Troy, NY 12180

PHONE:  (518) 326-3771
FAX:  (518) 776-1070


Monday:  7:30am-7pm

Tuesday:  7:30am-7pm

Wednesday: 7:30am-5pm

Thursday:  7:30am-7pm
Friday:  7:30am-7pm
Sat. & Sun.:  Closed

During your first visit you can expect the following:

Arrive at your appointment with your paperwork completed (you can download it from our website - see the forms link).

You will provide us with your prescription for physical therapy, if applicable (Only required for Medicare patients) We will copy your insurance card and a second form of ID, such as a Driver's License.

You will be seen for the initial evaluation by the therapist. The therapist will discuss the following:

  • Your medical history.

  • Your current problems/complaints.

  • Pain intensity, what aggravates and eases the problem.

  • How this is impacting your daily activities or your functional limitations.

  • Your goals with physical therapy.

  • Medications, tests, and procedures related to your health.

The therapist will then perform the objective evaluation which may include some of the following:

  • Palpation - touching around the area of the pain/problem. This is done to check for the presence of tenderness, swelling, soft tissue integrity, tissue temperature, inflammation, etc.

  • Range of Motion (ROM) - the therapist will move the joint(s) to check for the quality of movement and any restrictions.

  • Muscle Testing - the therapist may check for strength and the quality of the muscle contraction. Pain and weakness may be noted. Often the muscle strength is graded. This is also part of a neurological screening.

  • Neurological Screening - the therapist may check to see how the nerves are communicating with the muscles, sensing touch, pain, vibration, or temperature. Reflexes may be assessed as well.

  • Special Tests - the therapist may perform special tests to confirm/rule out the presence of additional problems.

  • Posture Assessment - the positions of joints relative to ideal and each other may be assessed.

The therapist will then formulate a list of problems you are having, and how to treat those problems. A plan is subsequently developed with the patient's input. This includes how many times you should see the therapist per week, how many weeks you will need therapy, home programs, patient education, short-term/long-term goals, and what is expected after discharge from therapy. This plan is created with input from you, your therapist, and when appropriate, your Physician.

If you're being referred by a physician, make sure you bring your physical therapy referral (provided to you by your doctor) and your payment information. If your insurance is covering some or all of the cost of physical therapy, bring your insurance card. Also bring another form of ID, such as your Driver's License.

If you have had any recent X-rays, MRIs, or other testing pertinent to the condition you are seeking treatment for, bring any results you may have with you. Otherwise, your evaluating therapist can reach out to your physician or medical imaging facility for the necessary prescriptions or test results if needed.

You should wear loose fitting clothing so you can expose the area that we will be evaluating and treating. For example, if you have a knee problem, it is best to wear shorts or loose pants that can be pulled up over the knee. For a shoulder problem, a tank top or tee shirt is a good choice, and for low back problems, wear a loose fitting shirt and pants, again so we can perform a thorough examination.

With that being said, we treat many people on the way to and from work, or who pop over for a lunch time treatment. So we understand that these guidelines cannot always be followed due to work attire, and we can always work around it.

Treatment sessions typically last 30 to 60 minutes per visit.

Physical Therapists are experts in movement and function, and receive Doctorate level training and education on rehabilitating injuries, including joint and muscle pain, loss of movement, and weakness.

The cornerstones of Physical Therapy treatment are therapeutic exercise and functional training. In addition to “hands-on” care, Physical Therapists also educate patients to take care of themselves and to perform certain exercises on their own. Depending on the particular needs of a patient, Physical Therapists may also “mobilize” a joint (that is, perform certain types of movements at the end of your range of motion) or massage a muscle to promote proper movement and function. Physical Therapists can also use methods such as ultrasound (which uses high frequency waves to produce heat), electrical stimulation, taping, hot packs, and ice as indicated to assist in rehabilitation.

Reference: APTA

More than half of all Americans are suffering from pain. Whether it is a recent episode or chronic, an ABC News/Stanford study revealed that pain in America is a serious problem. However, many do not even know that Physical Therapists are well equipped to not only treat pain but also its source.

Physical Therapists are experts at treating movement and musculoskeletal disorders. Pain often accompanies a movement disorder, and Physical Therapists can help correct the disorder and relieve the pain.

Would you prefer treatment from a Physical Therapist (PT) who works for a physician or one that owns a private practice? We leave it up to you to draw your own conclusions but here are some facts from three different studies:

  • Results indicate there were more treatments, and the cost was greater for those patients that attended a physician-owned Physical Therapy practice vs. private physical therapy practice (visits per patient were 39% to 45% higher in physician-owned clinics; and both gross and net revenue per patient were 30% to 40% higher in physician-owned clinics). [1]

  • Results indicate that licensed and non-licensed Physical Therapy providers spent less time with each patient in physician-owned clinics, and more often, Physical Therapy Assistants were substituted for Physical Therapists. [2]

  • Results concluded that “Therapists who had treated patients through Direct Access were significantly more likely to believe that Direct Access had benefited them professionally and benefited their patients than were Therapists who had not practiced through Direct Access." [3]

At The Green Room, we believe we can provide you with the highest quality of care available and do it in a cost-effective manner [4]. You will work closely with your Physical Therapist and in most instances, your treatment will be managed by the same Physical Therapist from the beginning to the end of your experience with us.

  1. Mitchell, J., Scott, E., Physician Ownership of Physical Therapy Services: Effects on Charges, Utilization, Profits, and Service Characteristics, Journal of the American Medical Association, 1992.

  2. “Joint Ventures Among Health Care Providers in Florida,” State of Florida Health Care Cost Containment Board, 1991.

  3. Domholdt E, Durchholz AG. Direct access use by experienced therapists in states with direct access. Phys Ther. 1992 Aug;72(8):569-74.

  4. Federal Office of the Inspector General May 1, 2006 – This report calls into question billing processes done by non-physical therapist owned practices.

For many patients, one of the primary objectives is pain relief. This is frequently accomplished with hands-on techniques, modalities such as joint taping, myofascial cupping, electrical stimulation, and/or heat or cold therapy. Movement often provides pain relief as well. Your Physical Therapist will provide you with the appropriate exercises not only for pain relief, but to recover range of motion, strength, and endurance.

In some cases, Physical Therapy techniques can be painful. For example, recovering knee range of motion after total knee replacement, or shoulder range of motion after shoulder surgery, may be painful. Your Physical Therapist will utilize a variety of techniques to help maximize your treatment goals. It is important that you communicate the intensity, frequency, and duration of pain to your Therapist in order for them to properly adjust your Treatment Plan.

Physical Therapists cannot make a medical diagnosis. This is something that your Medical Doctor will provide for you.

While Physical Therapists are important members of your medical team, physicians are typically the healthcare providers that will provide you with a medical diagnosis. Your Physical Therapist may also recommend to your Physician certain medical imaging studies, such as X-ray or MRI that may be useful in your medical diagnosis.

Physical Therapists (PTs) and Physical Therapist Assistants (PTAs) must be licensed in New York State and are required to complete a minimum of 36 hours of continuing education every 3 years in order to maintain their licensure.

Yes. New York State has Direct Access, meaning any person can seek out care by a Physical Therapist without a physician's referral/script. Seeing a Physical Therapist first is safe and could save you hundreds of dollars or more.

Yes, if you need physical therapy, YOU DO HAVE A CHOICE when selecting your provider. We encourage you to explore all your options, and when you do, we're confident that you'll find that The Green Room will exceed your expectations. With a welcoming atmosphere, expert clinicians, and our ability to schedule your first visit within 24-48 hours, we believe that we're the best choice around to help you recover from an injury, surgery or chronic pain.

Absolutely. If you have a problem that you think can be helped with physical therapy, feel free to give us a call. After discussing the specific problem, we can give you a better idea if it is something that is manageable with physical therapy. We also offer free consultations so that if you are still unsure about committing to PT at first, you can have a sit-down meeting with a Doctor of PT to discuss the best course of treatment for your condition.

Although most insurance companies do cover physical therapy, what they cover specifically varies greatly. We encourage every patient to contact their insurance carrier before attending PT to get a better idea of what their financial responsibilities may be. We also offer competitive cash rates for patients who are out-of-network or who do not currently carry health insurance.

The answer depends entirely on the physical therapist's examination/evaluation to determine your diagnosis and prognosis. All patients upon discharge from their formal Physical Therapy program would benefit from continuation of their program through a maintenance plan. Discuss this plan of action with your Physical Therapist prior to your discharge.

Because of Direct Access in New York State, you can simply call our office to schedule a re-evaluation with your Physical Therapist without first seeing your medical doctor. If your PT determines your issue requires follow-up with a specialist, such as an Orthopedic MD or pain management specialist, they will discuss this with you at your re-evaluation.

Simply call our office for an appointment. We will be able to get you on the schedule for an Initial Evaluation within 48 hours. To expedite your admission, a copy of our patient registration (intake) form is listed on this web site under the forms tab. Please complete it prior to your first appointment. This will greatly minimize any delays in your Physical Therapy that might be related to incomplete or inaccurate insurance, personal, or billing information.

Compassion.  Innovation.  Excellence.

​Copyright © The Green Room Physical Therapy
All rights reserved.
 Located in Rensselaer / North Greenbush / Defreestville and also serving the surrounding areas of Albany, Troy, East Greenbush, Sand Lake, Wynantskill, Averill Park, Brunswick, Poestenkill, Menands, Colonie, Schodack, Nassau, and Castleton.


This page aims to answer some of our most commonly asked questions.  If we don't have your question and appropriate answer located here, then please feel free to contact us via the "Contact Us" page or stop in and visit us in person!